Terms & Conditions

1. Agreement to Terms

By accessing or using LIVE DOT ("Service", "we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

LIVE DOT provides a QR code generation and management platform that allows users to:

• Create dynamic QR codes that can be edited and tracked
• Generate static QR codes with fixed content
• Customize QR code designs with colors, logos, and frames
• Export QR codes in multiple formats (PNG, JPEG, SVG, PDF)
• Access analytics and scan tracking for dynamic QR codes

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

You must be at least 13 years old to create an account and use our Service.

4. Subscription Plans

LIVE DOT offers two subscription tiers:

5. Payment and Billing

For paid subscriptions:

• Payment is processed securely through Stripe
• Subscription fees are billed in advance on a monthly or annual basis
• Your subscription will automatically renew unless you cancel before the renewal date
• Price changes will be communicated at least 30 days in advance
• You are responsible for all applicable taxes

7. Account Downgrade

When your Pro subscription expires or you downgrade to the Free plan:

• Existing QR codes will be preserved
• If you exceed Free plan limits, you will need to delete excess QR codes or upgrade again
• You will be unable to create new codes beyond Free plan limits
• Analytics data will remain accessible for existing dynamic QR codes

8. Acceptable Use

You agree not to use the Service to:

• Create QR codes that link to illegal, harmful, or fraudulent content
• Distribute malware, viruses, or other malicious code
• Violate any laws or regulations
• Infringe on intellectual property rights of others
• Harass, abuse, or harm another person
• Create spam or unsolicited communications
• Impersonate any person or entity
• Interfere with or disrupt the Service
• Attempt to gain unauthorized access to any part of the Service

9. Intellectual Property

Your Content: You retain all rights to the content you create using our Service, including QR codes and the data they contain.

Our Service: The Service, including its original content, features, and functionality, is owned by LIVE DOT and is protected by international copyright, trademark, and other intellectual property laws.

License to Use: By uploading content to our Service, you grant us a non-exclusive, worldwide license to use, store, and display your content solely for the purpose of providing the Service.

10. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and use your data as described in the Privacy Policy. You acknowledge that:

• QR code scan data may be collected for analytics purposes
• You are responsible for the content of your QR codes
• We may use aggregate, anonymized data for service improvement

11. Service Availability

We strive to maintain high availability, but:

• The Service is provided "as is" without guarantees of uptime
• We may temporarily suspend the Service for maintenance or upgrades
• We are not responsible for third-party service disruptions
• QR codes continue to function even during Service outages (scanning does not require our servers)

12. Limitation of Liability

To the maximum extent permitted by law:

• LIVE DOT shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid us in the 12 months prior to the claim
• We are not responsible for any loss of data, profits, or business opportunities
• We are not liable for how others use QR codes you create

13. Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms and Conditions
• You engage in fraudulent or illegal activity
• Your account is inactive for an extended period
• We are required to do so by law

Upon termination, your right to use the Service will immediately cease. You may request a copy of your data before termination by contacting support.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will:

• Notify you of material changes via email or through the Service
• Update the "Last updated" date at the top of this page
• Provide at least 30 days notice for changes affecting paid subscriptions

Your continued use of the Service after changes take effect constitutes acceptance of the modified terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which LIVE DOT operates, without regard to its conflict of law provisions.

16. Dispute Resolution

In the event of any dispute:

• Contact us first to attempt to resolve the issue informally
• If informal resolution fails, disputes may be resolved through binding arbitration
• You waive your right to participate in class action lawsuits

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: legal@livedot.com
• Support: support@livedot.com